Help
Crossword games
The games on this site support all modern web browsers, tablets and smartphones so make sure your computer or device is up-to-date.
Each game contains a help section accessible from the top left menu icon
(
) which covers:
- How to navigate the grid and access the clues.
- How to submit puzzles for scoring based on time and accuracy.
- How to reveal answers if you get stuck.
- How to save puzzles to resume them later.
- How to customize the games to your liking.
If you are experiencing issues, try the following in order:
- Reset the browser zoom level:
- On PC: Press CTRL + 0.
- On macOS: Press ⌘ Cmd + 0.
- Force reload the page:
- On PC: Press CTRL + F5.
- On macOS: Press ⌘ Cmd + ⇧ Shift + R (Chrome, Firefox) or ⌘ Cmd + ⌥ Option + R (Safari).
- On tablet/smartphone: Pull the page down until it reloads.
- Restart the browser.
- Restart the computer, tablet or smartphone.
- Clear the browser cache.
- Open the site in incognito / private browsing mode.
- Try on a different computer or device.
- Try with the Google Chrome browser.
All dates on this site are in the US Eastern timezone.
User accounts
You don't need an account to play but signing up for one comes with benefits. If you already have account, you can login here or from the top right menu.
You can change your personal information, password and preferences from the account profile page, which is always accessible from the top right menu.
If you've forgotten your credentials, here are some helpful links:
If your email address has changed, contact us.
Notifications
New puzzles are sent in a daily email:
Subscriptions can also be managed from your account profile preferences.
We also send new puzzles using browser notifications. You can unsubscribe from the notification settings button or from your browser lock / settings icon located in the URL bar.
Still need help?
If your question is not covered in this page, contact us.